Gap in Sioux Falls, SD Open now

Reviews about Gap

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  September 05, 2019, by Kristin Omdahl
  Worst experience of my life. I purchased two items and tried to return them due to shrinking of one from an XL to a M And the other one balled up so bad it was terrible! I had my receipt and was within my 45 day return time frame. I was asked if I laundered them as the tag instructed, as if I did something wrong. Yes I said. I have a degree in Textiles, Apparel, and Design. I know clothing and fabric! I also worked in clothing retail for over 10 years. This was the first time I have ever had a problem with GAP clothes ever. I didn't think it would be this hard to return them. They said this was due to the damaged clothing? Excuse me? The defective clothing! They shrunk and balled up! Now they are sending me a merchandise voucher in the mail, 10 days wait. Which is fine. But Why would I ever purchase anything there again? I should have just donated to Goodwill. Not happy, disappointed in their service and quality of the items I purchased.